Servicing the southern Maryland counties of Calvert, Charles, and St. Mary's, we specialize in new and troubled networks. Our goal is to provide a stable, working network that is secure, reliable, and meets the full Information Technology (IT) needs of the company. We use common, name-brand products from Cisco, Dell, Microsoft, and Symantec to create these services with proven, standardized processes.
Once your network has been brought to a stable-state, we will continue to serve your IT needs on an as-needed basis. When you are ready to upgrade, we will use our role as a Value-Added Reseller (VAR) with Dell to get you the best possible price on computing equipment. From a hardware perspective, you pay what we pay since we pass our entire savings onto you.
What to Expect
When you contact us, we will schedule a phone call to discuss your present needs. Based on the urgency, we will schedule a visit to assess your present system, discuss your short- and long-term needs, and then to create a schedule for accomplishing those tasks required to get the job done. Of course, the most urgent items will be taken care of immediately, when possible. Our initial assessment is generally at no cost and can last up to four hours.
REMOTE DESKTOP SUPPORT
Our home-grown remote support tool allows our Administrators and Technicians to be able to remotely access your desktop from anywhere so that they can see your exact situation and begin working quickly on a solution. This is often a nice way to get you back on track without having to wait on a scheduled visit. This service is in addition to our normal, secure VPN connection that we have with all our customers, so that we have ready access to work on common server and networking issues that could crop up at any time, day or night.
New IT requests come across our business on a regular basis, so we are always looking for skilled technicians and administrators that take pride in their work and enjoy new challenges. To be considered for employment and a member of the team, please follow the directions provided here.
Sorry, we have no entry-level positions currently available.
TECHNOTE OF THE MONTH
Are you finding that your APC PowerChute software isn't working on your 2008 server? Or maybe you don't have the budget to purchase the Enterprise version of software that allows you to gracefully shutdown multiple servers during a power outage. The good news is that you don't need any thing special for a "Graceful Network Shutdown During a Power Outage". That's this month's TechNote for the professional IT Admin. Cost to implement — $0.00
Here, the most commonly used server applications in today's small business environment are discussed. You may have heard of some of them, but never knew how they would benefit your company. In this section, we use everyday, common language to explain what each server type does, how other small businesses are using them, and when the benefit justifies the cost. In some cases, we discuss alternative solutions that can hold you over until you're ready to make the transition. More info...
Our 24/7 Customer Helpdesk Number is staffed by highly-skilled technical experts. We offer services for Yahoo, Gmail, Outlook, Hotmail, PC, Antivirus, Browsers etc.
Welcome to Baltimore's premier emergency pc services & Best Computer Repair Solution. With some of the most reasonable rates for all of your computer repair needs.
BTC Technologies, IT consulting services Company, provides teams of experts in software test engineering and quality assurance (QA) services for your software product.